About us

Global Assistance Services is part of the international holding company Vienna Insurance Group. The core mission of the company is to provide 24/7 emergency support to the clients of contracted insurance companies and partners.

Global Assistance

Under the Global Assistance brand, we offer support services to our clients in five European Union countries: in Poland, the Czech Republic, Slovakia, Bulgaria and Romania. The international presence of the global care group and the cooperation with a select group of technical and medical service providers allow us to provide immediate care throughout Europe and healthcare in all countries around the world.

b3lineicon|b3icon-globe-phone||Globe Phone

Benefits from cooperation with Global Assistance

Cooperation with a stable partner in the Vienna International Insurance Group (IIG) 
Years of international experience in the support services industry
Competitive price lists of global support service providers 
High SLA indicators 
Modern and proven system for recording and adjusting damage caused by assistance 
Well-developed and proven network of support service providers
b3lineicon|b3icon-24hours||24 Hours

Availability 24/7


Average intervention time 30 min

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20 agents

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International coverage